Salon gets professionally sanitized once a month
Please be aware that we don't have a full front desk staff
Phones will not be answered while we are with guests- Please email, text or leave a voicemail and we will get back to you ASAP
There will not be a waiting area- We ask that you wait outside/in your cars until your stylist is ready for you
If it is raining and you are on public transit please come in and we will figure out the proper social distancing
Please make sure that you are still 10 minutes ahead of time so we can make sure that our appointments start exactly on time
Anyone 5 minutes or more late to their appointment will be charged a late fee of $25
If you are 15 minutes late to your appointment it will be rescheduled, No exceptions!
All forms of payment will still be accepted- Non cash payments are best If you are using cash please try to come with change so we don't have to keep exchanging bills
It's best to tip using venmo, zelle, quickpay, apple pay to have less cash flow if you are tipping in cash please had directly to your stylist
If you are sick at all or have been in contact with anyone that is showing any signs of being sick PLEASE stay home!
-This includes ANY type of sickness even non-covid related
All late cancellation fees will be waived until the end of July unless noted otherwise
Everyone must wear a mask at ALL times or cover their face with a towel
Masks must be covering your nose at all times
Wear masks that loop behind your ears
Please don't wear masks that tie behind your head
Be aware that masks may get wet or get color on them
If you show any signs of sickness you will be asked to reschedule
If you become sick at any point after your appointment please report it to us so we can report it to everyone in the salon during your appointment time
We are following all the CDC and city guidelines
If you would like a list of all of the things we are doing please ask for it and we will provide it
Only clients receiving services are allowed in the salon right now
We love your little ones but you can't bring your children in with you
Please limit conversations during the blowdry- it's very hard for us to hear you
Let your stylist know if you are okay with not having a blowdry- Haircut services must get a blowdry
If you want to get a dry haircut please come with your hair done how you normal wear it
Try not to come with too many belongings
All bags need to stay in your lap or on the floor
Do not put any personal belongings on stylist stations
Feel free to work from the salon
Stylists support you needing to get work done and will give you the freedom to work unbothered
Connect to our wifi-Password Glow1001
Keep computers and belongings in your lap
Snacks and drinks will be on hold for now
Water will be available
Little to no talking at the shampoo blows
-The angle of stylist/client doesn't allow for great social distancing
Prebook your appointments
Many clients are booking appointments through the end of the year and we want to make sure you are covered too!
We love and miss you but we won't be able to hug you or shake your hands.
Know that we are smiling at you under our masks!
Please let us know if you have any questions!
Thank you for being so kinda and patient with us, we are very lucky to have all of you!