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Extensions
FAQ

What is the first step in the process?

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  • Book a consultation and your stylist will educate you on all the options we have to reach your hair goals and all the steps necessary to achieve your dream hair. 

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What methods do you use?

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  • Machine tied

  • Hand tied

  • Ktip

  • Itip

  • Hybrid

  • halo and crown

  • more options coming soon! 

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We take your natural hair and lifestyle into consideration when choosing which method would work best for you.  

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Will my extensions be noticeable?

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  • Your extensions will blend seamlessly with your natural hair. We use a variety of color and installation techniques to make them practically invisible.

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What hair brands do you use?

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  • Bellami

  • Aqua

  • Babe

  • Muse

  • more options coming soon!

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Can I bring my own hair?

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  • No.

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How often do I have to come in for maintenance?

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  • It depends on the method(s) we use and your hair density. Fine hair is delicate and requires more frequent maintenance, an average is about every 4-6 weeks. If you have average or above-average density you can typically go 6-8 weeks out.​

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How do I keep my natural hair healthy while wearing extensions?

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  • We pride ourselves on not only having elite training for our extensions specialists but also a thorough preparation for our guests to wear and maintain extensions properly. 

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Guidelines to being a Glow-getter

PLEASE BE ON TIME TO YOUR APPOINTMENT TO ENSURE THE BEST RESULTS FROM YOUR STYLIST. BEING MORE THAN TEN MINUTES LATE MAY RESULT IN RESCHEDULING YOUR DATE & TIME WITH A LATE CHANGE FEE. EARLY KEEPS YOU GLOWING. 

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ALL BOOKINGS REQUIRE A DEPOSIT.

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CANCELLATION / NO SHOW POLICY

RESERVED APPOINTMENTS SUGGEST AT LEAST 24 HOURS NOTICE WHEN CANCELING, RESCHEDULING OR ADJUSTING SERVICES BOOKED.

WE REQUIRE 4 HOURS NOTICE. APPOINTMENTS CHANGED AFTER 4 HOURS WILL BE CHARGED A LATE CHANGE FEE.

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NO SHOWING YOUR APPOINTMENT IS A SALON GLOW NO-NO. THIS WILL RESULT IN LOSING YOUR DEPOSIT AND A 100% DEPOSIT WILL BE NEEDED FOR ALL FUTURE BOOKINGS.  MORE THAN 1 NO SHOW WILL RESULT IN A BREAKUP. 

IF YOU NEED TO RESCHEDULE YOUR DEPOSIT WILL BE MOVED TO YOUR NEW APPOINTMENT. 

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CHILDREN SAFETY POLICY
FOR THE COMFORT OF ALL OF OUR GUESTS AND ENJOYMENT OF YOUR EXPERIENCE, CHILDREN ARE ONLY PERMITTED IN THE SALON WHEN RECEIVING A SERVICE. FOR SAFETY REASONS AND INSURANCE PURPOSES, NO CHILD UNDER THE AGE OF 12 MAY ACCOMPANY YOU WHILE YOU ARE ENJOYING A SERVICE. WE DO NOT HAVE THE FACILITIES TO CARE FOR CHILDREN. WE CANNOT ASSURE THIER SAFETY IN A PROFESSIONAL, RELAXING ENVIRONMENT. THANK YOU FOR UNDERSTANDING AS WE ENSURE THE RELAXATION OF YOU AND OUR GUESTS. 

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